Shared Hosting: The Right Questions To Ask Your Host

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For obvious reasons, you may choose or be forced to host your website on a shared server. The most obvious reason website owners and webmasters usually consider shared hosting to be ideal is cost. This platform offers an online presence at a very competitive price, making it the first choice for startups. Your shared hosting experience will vary greatly depending on the type of web hosting company you entrust your website to. Finding and choosing a host is very important. You need to choose carefully because if you encounter an incompetent web host, you will regret every second of your web experience.

Therefore, it is important to thoroughly interview the host before using their service. Before using a web host's services, you need to answer the following questions:

How much does the service cost? 

This may seem like a very obvious question, but it has serious implications. Some web hosts have hidden fees that you may have to pay months later without knowing it. By comparing the prices of different hosts that offer the same service with similar efficiency, you can save money and get the best hosting services on the internet for less.

 

How smooth will the upgrade be?

 Of course, you're not planning on using shared hosting forever, but ideally, you'll want to upgrade to a higher platform. Over time, as your business grows online, you will realize the need to utilize more advanced platforms. It's important to know what your host offers, how upgrades work, and how much they cost. Every minute your website is disrupted can result in lost traffic, so if you upgrade, you should minimize disruption to your website. Upgrades should be as smooth and easy as possible.

 

Do you offer 24-hour customer service?

Technical challenges and downtime at critical points cannot be ruled out. Hosts must ensure that they have a sufficient team physically available to support them during downtime. You may need support even on a Saturday night, so choose a host that guarantees 24/7 support. If your host doesn't provide customer service over the weekend, you may have to wait until Monday or the next day for your issue to be resolved. Every second of him on the internet is a long time, so don't waste it.

 

Do you have any success stories to share?

This sounds like a job interview, but your host probably knows other shared hosting customers who have contributed to their success, so don't be afraid to ask. Always choose customers with an average number of customers. Large web hosting companies with many customers may not have enough time, and companies with few customers may provide terrible service.

The above question is one that requires a thorough answer. Always get answers from people in authority, not from subordinates.

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