Pbx Vs. Voip Phone System: Which Is Better?

When it comes to business phone systems, the field has traditionally been dominated by two different technologies. Companies around the world employ his VoIP phone systems or his PBX systems. For these technologies, the term VoIP stands for Voice Over Internet Protocol, and the term PBX stands for Public Branch Exchange System. Both technologies are very new and advanced compared to other technologies used as business phone systems, and both are superior in many ways. In this post, we will briefly discuss these two technologies and evaluate them from various angles. 

System connection log
Experts say that while they may be similar in some ways, what makes them different is the methods they use to connect users.
In a PBX system, a small telephone network uses standard telephone lines for incoming and outgoing calls.
A typical setup primarily includes a computer server, a manual control board, and multiple lines connected to the public system.
These multiple lines are connected to an internal switching system that is designed to route calls to individual phone lines throughout the company's network. On the other hand, there are VoIP phone systems that are much less complex than PBX systems.
The reason is very simple. VoIP technology transmits analog voice data over the Internet, so all you need is an Internet connection and a computer or your IP phone.
Possible equipment options
Another point that differentiates these two technologies has to do with the need for calls.
Traditional systems use standard analog telephone equipment. These are headsets for corded or cordless phones or hands-free applications. VoIP phone systems, on the other hand, have several equipment options. This means you can connect to the Internet using your IP phone or mobile phone to recreate the traditional experience of receiving and making calls.
Additionally, many business phone systems based on VoIP technology include a softphone client, which is an app that lets you make and receive calls directly from your computer or mobile device.
User-friendly configuration 
VoIP technology is better than PBX systems because it offers more configuration options than PBX systems.
The reason is very simple. VoIP technology is very easy to operate using a laptop or desktop, and both are very easy to program and reprogram.
This means that you can make changes to the interface regardless of the application you use as part of your VoIP phone system and from any internet connection. While VoIP systems also allow for voicemail-to-text conversion, PBX systems can be configured to forward calls to a specific extension or to forward all calls to a specific number.
The downside to PBX systems here is that they lack the versatility and flexibility found in VoIP phone systems.

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