Easy Read Video Star Reveals The Importance Of Accessibility

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Personal budgets give people with learning disabilities more control over what support they receive from people and how they receive it. However, it is not always possible to access information about services and organizations in a readable format. United Response found a solution to this problem and created an easy-to-read version of his website.

Easy to read Every page on the website is accompanied by a short video clip of a person reading the page to increase accessibility for the target audience. The star born from these video clips is David. David works for United Response and describes himself as having a learning disability. It was very important for him to be intensively involved in the project to raise awareness of the website and promote accessibility for people with learning disabilities.

David talks about why he chose to volunteer and his experience working on this very complex project.

"I've worked for United Response for 12 years," he says. “I started working as a contract cleaner for Fulham Football Club with United Response cleaning company UR in Business, but I am a huge fan of Manchester United Football Club! I applied for a job as a receptionist at the corporate office and got the job.”

David tells us all about his experience accessing his online information. "I find it difficult to read long text documents," he adds. “I also find it difficult to recall information." That's why I prefer to watch videos that give me the same information. But if the videos are too long, I can't concentrate and remember what was said." In addition to easy-to-understand text and images, we have videos posted on each page so you can see the information. You can listen to it if you want. At the beginning of the project, David found it extremely difficult to put together a video. "It took me a long time to focus on the camera and read the video script at the same time. It was hard to read the entire page." We tried different options until we found what worked for us. I did.

"The scripts are shorter, the words are bigger, and each page has just one sentence. I had a lot of time to read it carefully and practice saying it out loud." This helped me gain confidence in speaking in front of the camera and learn what to do. “The experience of making the video was fun, and I was really proud to see how great the finished product was,” says Dave. “It was really difficult at first because I had to memorize the script but not read it too quickly. But once I gained confidence, I started to get the hang of it.”

This project required a lot of work for David, but overall, he really enjoyed it. "We laughed a lot and had fun while making the video," he added. “It was hard and tiring, but it was fun. I was really happy when it was completed, and I was able to see it in its entirety.

David also reflects on the wider impact of his project on the lives of people with learning disabilities. “United Response provides easy-to-read brochures, but we believe it is important to work together to make our sites more accessible to people with disabilities. We need to do more to make it easier.”As an instructional designer, faced with a blank computer screen, the challenge is far greater. How do you make looking at this screen interesting and engaging for your learners without spending pots of money and taking months of development time?

Chances are you will take the current conventional route and fill that screen with content and then add something like a picture, graphic or interaction to make it more attractive and interesting.

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